Nobody gets burnt on Streli
Lagos runs on trust. We put verification, escrow and a written refund policy behind every single job.
Verified pros only
Every pro passes ID checks before they can bid. Higher tiers add skill proof, address and a guarantor.
Money held in escrow
You fund the agreed price up front. The pro sees it's secured, but can't touch it until the work is done.
Both sides confirm
The pro marks the job finished, you confirm it. Payment only releases when both of you agree.
Clear cancellation policy
Cancel before the pro sets out and you get every naira back. After that, a stated call-out fee applies — no surprises.
Verification tiers
- 1
ID verified
NIN or driver's licence matched to your face
- 2
Skill proof
Portfolio reviewed or trade test passed
- 3
Address confirmed
Base location checked in Lagos
- 4
Guarantor cleared
One vouching contact reached by phone
If you cancel
Before the pro sets out
No fee — 100% refunded
Pro is on the way
10% call-out fee kept
Work has started
25% kept for time and materials
Job completed
No refund — raise a dispute instead